Electronic Document Delivery: A Study of VA and VUL Owners
On behalf of NewRiver, Mathew Greenwald & Associates conducted an online survey of 500 consumers who own a variable annuity or variable universal life policy. The focus of the study was on investors in these two products because they have been noticeably slow in adopting e-delivery for prospectuses and compliance documents. The research was undertaken to help develop strategies to encourage policyholders to consent to e-delivery and to learn more about the reasons why individuals choose not to accept electronic documents.
