Digitalization and the spread of the internet and mobile technology have impacted a number of industries in recent years, often transforming them beyond recognition. There is little doubt that technology will have an enormous impact also on the insurance industry over the next decade, across the value chain from product development and underwriting through to distribution, services and claims. In the near term, the largest impact is likely to be on underwriting and distribution.
According to the 2016 Insurance Barometer, 30 percent of consumers are very or extremely likely to consider sharing the data from an activity tracker (Fitbit, Jawbone, etc.) with a life insurance company if they received financial incentives in return for healthy behaviors. Among those who already use a device, willingness to share more than doubles to 65 percent.
The New York Times was struggling online. While the quality of its journalism was not in doubt, the company’s digital business was shrinking, as measured by subscription numbers and advertising revenues. A “new ideas task force” was formed to address the challenges the news organization faced; fortunately, for us at least, their conclusions were leaked online in 2014.
Seeking to appeal to Generation X and millennials who value speed and convenience, Lincoln Financial has introduced a term life policy that aims for approval in as little as 20 days. That's half the time it takes to underwrite traditional term life coverage, the company said.
The impact of digital technologies on insurance products, customer expectations and distribution networks is driving rapidly accelerating change in the insurance industry. Determining your distribution strategy in an omnichannel world requires consideration of new alternatives along with traditional channels. Insurers need new insights into familiar challenges when deciding how sales teams will evolve, how processes will adapt and how key supporting technologies will be selected. The challenge is to cut through the noise and develop innovative strategies that integrate your proven traditional distribution approaches (e.g., personal interaction, phone) with new customer demands and new technology.
Munich Re, US (Life) (Munich Re) assessed LexisNexis® Risk Classifier, which is a predictive modeling tool that was developed by and is proprietary to LexisNexis. LexisNexis allowed Munich Re access to the Risk Classifier in order to perform an objective review of its ability to accurately assess mortality risk using publicly available and easily obtainable non-biometric criteria.
Big Data is scary. That's the one thing that four people from very different professions agreed on during a panel at a Kenyon College political-science conference about technology's impact on privacy in the 21st century.
This is part two of research by guest author Amy Radin on the Life Insurance business. In Part 1 last week, Amy outlined the fundamental business issues behind the decline in Life Insurance and the white space opportunities this opens up for entrepreneurs. In today’s research note, Amy looks at 8 startups aiming at the white spaces.